Delivery & Returns
We have currently suspended all international deliveries until further notice due to customs issues.
All of our stock is delivered via Royal Mail and we aim to have items that are purchased via the store before 4pm (UK time) Monday to Friday are sent out for delivery the same day.
Any items purchased on the store after 4pm are sent out for delivery on the next working day.
We endeavour to dispatch all orders placed before this time on the same day (Monday to Friday) however due to the amount of orders placed (especially during holidays, events and weekends) this may not always be possible.
If you spend over £20 on the store, and you are located on UK Mainland you are eligible for free Royal Mail Tracked 24 Delivery.
You will be provided with a tracking code so you can track the location of your package whilst in transit. Most First Class delivery packages are delivered the next day, however depending on the volume of packages the Royal Mail are delivering at the time this may affect delivery time.
If you require a refund, exchange or want to return your item, please read the following policy: https://www.gourmeteliquid.co.uk/pages/refund-policy
To return items to us, please send to our return address:
Gourmet eLiquid Ltd
12A Catherine St