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Age Verification

1Account Age Verification

You must be over 18 to purchase products from this site. We have an effective and monitored age verification process provided by 1Account. We will not sell to persons that do not meet the age restrictions for this product and by continuing with this purchase you hereby consent to the processing of your personal data for age verification purposes.

Why Do You Need to Verify My Age?

Laws in the United Kingdom state that nicotine inhalation products can not be sold to persons under the age of 18. To ensure that we are compliant with current UK law, we have implemented an age verification check at the checkout to ensure that only people who are over the age of 18 are purchasing from us.

If you do not verify your age, we cannot legally dispatch your order, so after 5 days (this is when the age verification link expires) we will refund your order, unless requested beforehand.

When Do You Check My Age?

The age checking process is handled at the checkout. Around 90% - 95% of customers will experience a checkout process that is seamless, and we will require no further information from you.

This process is handled by a third-party company that checks submitted details against databases such as the Electoral Roll, Drivers License database amongst others.

To ensure a smooth experience, please ensure that your full name and address is accurate.

Customers that are required to submit other information to verify their age must do so as quickly as possible to avoid prolonged dispatch times. You will receive emails asking you to verify your age with 3 options on how to do so.

How Can I Verify My Age?

For most customers, age verification will happen automatically at checkout. Once we have checked your age, you will be marked in our backend systems as verified over 18, meaning that we know you are over the age of 18 and no further checks will be needed. This process will be handled upon your next purchase.

If verification fails after your next purchase, you will be instantly presented with three options at the checkout to verify your age.

These options are the following:

  • Age Estimation – This requires the customer to upload a photo of themselves and an AI will estimate the customers age based on this photograph.
  • ID Scan – This is a scan of identification, such as Driver’s license or passport.
  • Credit Card – This scans your credit card information and does a check based on the information submitted. Please ensure that it is a credit card, not a debit card.

Once you have been verified as over 18 by this system, you will no longer have to go through this process and can order through the website with no further interruptions and is a onetime check.